At mypiilows, we are committed to providing our customers with the best shopping experience, no matter where you are in the world. We offer international shipping to a wide range of countries, ensuring that our high-quality pillows reach you.
Shipping Destinations
We currently offer international shipping to most countries. If you are unsure if we ship to your location, please contact our customer service team at skjpvoqtcq@iubridge.com for more information.
Shipping Costs
Shipping costs depend on the destination and order size. Once you provide a shipping address during checkout, shipping costs will be automatically calculated based on your location. Costs depend on the weight and size of the package and the shipping method selected.
Estimated Shipping Times
Standard International Shipping: Usually takes 7-14 business days, depending on your location.
Expedited International Shipping: To speed up delivery, we offer expedited shipping options. Depending on the country, it may take 3-7 business days. Please note that delivery times may vary due to customs processing, weather conditions or other unforeseen circumstances.
Duties and Taxes
International orders may incur duties, taxes, and other import charges, which are the responsibility of the customer. These charges are determined by your country’s customs department and are not included in the order price. mypiilows has no control over these charges and we cannot predict the exact amount you may be charged. We recommend that you contact your local customs office for more information about potential charges.
Order Processing
Once your order is placed, it will be processed within 1-3 business days. Once your package has been shipped, you will receive an email notification with tracking details. Please note that orders placed on weekends or holidays will not be processed until the next business day.
Track Your Order
Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your package on the carrier’s website. If you have any issues with tracking, please contact our Customer Service Team for assistance.
Shipping Carriers
We work with trusted international shipping carriers to ensure that your order is delivered safely and promptly. The carriers used may vary depending on your location and the shipping method selected.
Shipping Address
Please ensure that the shipping address provided during checkout is correct and complete. We are not responsible for delays or lost packages due to incorrect or incomplete address information. If you need to change your address after placing your order, please contact us as soon as possible.
Lost or Delayed Shipments
While we make every effort to ensure timely delivery, we are not responsible for delays caused by customs, weather, or unforeseen circumstances. If your package is lost or delayed in transit, please contact our customer service team and we will assist you in locating your order.
Thank you for choosing mypiilows. We strive to provide the best products and services to our international customers. If you have any questions or concerns about international shipping, please feel free to contact us at skjpvoqtcq@iubridge.com