Welcome to mypiilows, a trusted provider of high-quality pillows. By using our website, purchasing products, or interacting with our services, you agree to comply with and be bound by the following Terms and Conditions. Please read these terms carefully. If you do not agree with any part of these terms, please refrain from using our website and services.

1. General Terms

These Terms and Conditions (“Terms”) govern the use of the mypiilows website, located at mypiilows, and the purchase of any products through this site. These Terms are a legally binding agreement between you (the customer or user) and mypiilows. We reserve the right to update or modify these Terms at any time, and the revised version will be posted on our website. Please review these Terms regularly to stay informed of any changes.

2. Account Registration

In order to make a purchase or use certain services on our website, you may be required to create an account. By registering an account, you agree to:

  • Provide accurate, current, and complete information during registration.
  • Maintain the confidentiality of your account credentials and notify us immediately of any unauthorized use.
  • Be responsible for all activities that occur under your account.

If we suspect any fraudulent or unauthorized activity, we reserve the right to suspend or terminate your account.

3. Products and Availability

We make every effort to ensure the accuracy and availability of the products listed on our website. However, we cannot guarantee the availability of all items at all times. If a product you have ordered becomes unavailable, we will notify you as soon as possible and offer alternatives or a full refund.

4. Pricing and Payment

All prices listed on our website are in USD or other applicable currencies and are subject to change without notice. Prices do not include applicable taxes, shipping, or handling charges, which will be calculated during the checkout process.

Payment for orders must be made through our secure payment gateways. We accept credit/debit cards, PayPal, and other payment methods specified during the checkout process. By providing payment information, you authorize us to charge the total order amount to your selected payment method.

5. Order Processing and Shipping

Once your order is placed, we will process it within 1-3 business days, excluding weekends and public holidays. After processing, the order will be shipped according to the shipping method selected during checkout.

  • Shipping Fees: Shipping costs will be calculated based on the destination, size, and weight of your order.
  • Delivery Times: Estimated delivery times depend on the shipping method chosen and the destination. We cannot guarantee exact delivery times and are not responsible for delays caused by third-party shipping carriers or customs procedures.
  • Customs and Duties: International customers may be subject to import duties and taxes. These charges are the responsibility of the customer and are not included in the order total.

6. Returns and Refunds

We want you to be completely satisfied with your purchase. If you are not satisfied with your order, you can return the item in accordance with our Return Policy. Please refer to our Return Policy for details on eligible returns, timeframes, and conditions for refunds or exchanges.

  • Returns must be made within 30 days from the date of delivery.
  • Items must be unused and in their original packaging.
  • Return shipping fees are the responsibility of the customer unless the return is due to an error on our part (e.g., damaged or incorrect items).

Refunds will be issued to the original payment method once the returned items are received and inspected.

  1. Intellectual Property
    All content on the mypiilows website, including but not limited to text, graphics, logos, images and software, is the property of mypiilows and is protected by copyright, trademark and other intellectual property laws. You may not use, copy, distribute or display any content on the website without our prior written consent.
  2. User Conduct
    By using our website and services, you agree to abide by the following rules of conduct:

Do not engage in any illegal, harmful or disruptive activity on our website.

Do not attempt to gain unauthorized access to our website, servers or systems.

Do not post or transmit any defamatory, obscene, offensive or otherwise objectionable content.

We reserve the right to terminate or suspend access to our website for users who violate these terms and conditions.

  1. Limitation of Liability
    To the maximum extent permitted by law, mypiilows will not be liable for any damages, losses or expenses arising from the use of our website or products, including but not limited to direct, indirect, incidental, punitive or consequential damages.

Our liability is limited to the amount paid by the customer for the specific product or service that caused the problem. In no event shall mypiilows be liable for any loss of profit, revenue or business opportunity.

  1. Warranty Disclaimer
    We make no warranties or representations as to the accuracy or completeness of the content on our website or as to the suitability of our products for your needs. All products are sold “as is” without warranty of any kind, either express or implied.

While we strive to provide high quality products, we cannot guarantee that our pillows will satisfy all personal preferences or be free from defects. If you experience any problems with a product, please contact us immediately and we will work to resolve the problem in accordance with our Return Policy.

  1. Indemnification
    You agree to indemnify and hold mypiilows, its affiliates, officers, employees and agents harmless from any claims, damages, liabilities or expenses arising out of your use of the website, your breach of these Terms, or your violation of any third party rights.
  2. Applicable Law and Dispute Resolution
    These Terms and Conditions shall be governed by the laws of the jurisdiction in which mypiilows operates. Any disputes arising out of these Terms shall be resolved by binding arbitration or in courts in the relevant jurisdiction.
  3. Privacy Policy
    We take your privacy very seriously. Please review our Privacy Policy to learn how we collect, use and protect your personal data.
  4. Changes to Terms and Conditions
    mypiilows reserves the right to update or modify these Terms at any time. All changes will be posted on this page with an updated “Effective Date” at the top. We encourage you to review these Terms periodically to stay informed of any updates.
  5. Contact Us
    If you have any questions, concerns or feedback regarding these Terms and Conditions, please contact us at:

Email: skjpvoqtcq@iubridge.com
Phone: +1717-878-2970
Address: 1372 Simpson Avenue, PA, 17214,USA

Thank you for choosing mypiilows . We are committed to providing you with high-quality products and excellent customer service.